MODE’s customer is a $50 billion fashion and home goods retailer that operates thousands of stores and has undergone explosive growth during their 25-year relationship with MODE.  

In this case study, MODE shows how the right transportation partner committed to problem-solving and continuous optimization can provide an outstanding balance of savings and service even in the most dynamic retail supply chains.  

With 21,000 vendors in 100 countries, almost every inbound shipment to this retailer has unique parameters. The controlled chaos is due to the retailer’s unique business model of snatching up liquidated inventories from manufacturers and other sellers and then selling them at a discount.  

The operations require an agile fleet that can pick up from a roster of sellers that vary wildly and deliver shipments to the retailer’s distribution centers without delay.  

All the pressures of retail logistics are present in the relationship—but in an amped-up form. In addition to having to pick up and deliver inbound shipments in a tight timeframe, the retailer also experiences volume surges during peak periods that amplify their capacity needs dramatically. 

MODE’s continuous problem-solving over the years has ensured reliable service throughout their rapid growth—without runaway costs. In fact, MODE’s programs have cut costs while introducing services that have helped the retailer strengthen their reputation and expand their devoted customer base.   

Read the entire case study to see how MODE’s opportunistic use of intermodal saves the retailer millions and how MODE’s coordination of white glove services and drop trailers helps keep operations fashionably on time.  

Contact our team of experts to see what MODE can do for your supply chain.